Privacy policy

What we collect, why we collect it, and how to make us delete it. Written to be read, not to hide things in.

Last updated 1 November 2026 · applies to visualcontentstudio.net

The short version

We collect what you type into forms, plus anonymous analytics about which pages get read. We do not sell data, run ad networks, or do anything weird with your inbox. That is most of it, the detail is below.

What we collect

  • Form submissions: name, email, budget range, message. Used to answer your enquiry and write your quote.
  • Email: if you write to us, we keep the thread so the next conversation has context.
  • Analytics: pages visited, rough region, device type. Aggregated, not tied to your name.
  • Client credentials: retainer clients share account access through official partner tools (Meta Business Suite and similar). We never ask for passwords by email.

What we do with it

  • Answer enquiries and send quotes.
  • Deliver the work and invoice it.
  • Send the Friday newsletter, only if you subscribed.
  • Figure out which pages people read and which they skip.

We do not sell, rent or share your details with third parties for their marketing. Subprocessors are limited to the tools that run the site: form handling, email, analytics.

Cookies

We use a small set: one to remember you accepted the cookie banner, and analytics cookies that count visits. The full list and how to disable them is on the cookie policy page.

How long we keep things

Enquiries that never became clients are deleted after 12 months. Client records stick around for the 7 years Australian tax law requires. Newsletter data lasts until you unsubscribe.

Your rights

Australian Privacy Act and GDPR (for EU/UK visitors) give you the right to see, correct, export or delete your data. Email visualcontentstudio@gmail.com with 'privacy' in the subject and we handle it within 30 days, usually faster.

If you are in the EU, the GDPR summary on the legal page has the formal version of this.

Questions about this page

Privacy questions go to the same inbox. Say what you need (access, correction, deletion) and it gets done.

Write to visualcontentstudio@gmail.com, call +61 7 3192 0456 (Mon to Fri, 9:00 to 18:00 AEST), or find us at 113A Augusta Rd, Lenah Valley TAS 7008. You can also use the contact form.

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