A small Hobart crew with big-retail output

Nine people, one studio in Lenah Valley, and a shared allergy to content that fills a feed without saying anything. Since 2019 we have shipped more than 850 projects for Australian brands.

9 people, zero account managers 113A Augusta Rd, Lenah Valley Est. 2019
The story

Started in a garage, stayed stubborn

Jack started the studio in 2019 with a borrowed camera and a grudge against agencies that charged $8K for a deck and a mood board. The first client was the bakery downstairs. The reel we shot for them sold out a Saturday's worth of pastries by 10am.

Word got around Hobart. By 2022 we had a real studio, a producer, two editors and a policy we still keep: every client talks directly to the person making their stuff. No account managers translating briefs into mush.

Today about a third of the work is Tasmanian, the rest is mainland brands who found us through the blog or a client's post going suspiciously viral. The philosophy has not changed: fewer pieces, made properly, posted on a rhythm you can sustain.

850+ projects 120+ brands 98% stay year two
The studio on Augusta Rd, Lenah Valley
Our studio in Lenah Valley
The crew

People who will actually touch your project

Hover a name to see a face. These are the ones answering your emails.

Jack Mercer
Jack Mercer
Founder, ex-chef, still grumpy
Founder & director7 years, 400+ projects
Mia Okafor
Mia Okafor
Head of video, drone licence nerd
Head of video5 years, 300+ shoots
Liam Gallagher
Liam Gallagher
Senior copywriter, comma police
Senior copywriter4 years, 1.2M words billed
Sofia Petrov
Sofia Petrov
Photographer, owns too many lenses
Photographer4 years, 60K frames kept
Dan Whitfield
Dan Whitfield
Editor, hears audio glitches in dreams
Video editor3 years, 900+ cuts
Grace Liu
Grace Liu
SMM lead, trends before they trend
Social media lead3 years, 40+ channels run
Jack Mercer, founder
A note from Jack

Why we still say no to work

I turn down about a third of the briefs that land in our inbox. Not because we are fancy. Because some jobs are set up to fail: no budget for the idea, no time for revisions, or a founder who wants "viral" without a product worth filming.

Saying yes to those would grow the revenue graph and quietly ruin the thing clients actually pay us for: work that ships on time and performs. So we stay small, charge fairly, and tell you when your idea needs more thought before it needs a camera.

Jack
Fewer pieces, made properly Deadlines in the contract Talk to the maker, not a middleman
Selected work

Recent projects

A mixed shelf of what we make. Filter by format or just scroll.

Reel series for a cheese brand
Bruny Island Cheese8-reel series, +412% reach
Product photo set
Salamanca Fresh40-shot product set
Website copy project
North Hobart DentalFull site rewrite, 64 bookings
Drone tour film
Cascade ToursAerial film, 2.1M views
Social tile design
Derwent CyclesFeed system, +19K followers
Team portraits
Kingston Health HubTeam and location shoot
Podcast video episode
Huon Valley WinesPodcast season, 18K listeners
Email sequence drafts
Hobart SaaS clientChurn emails, -31% opt-outs
Restaurant menu shoot
Battery Point BakerySeasonal menu set
Ad creative batch
Tas Built HomesAd creative, -38% CPL
Event coverage
MONA EventsSame-week event edit
Blog articles
Freycinet LodgeArticle plan, +44% bookings
Case study

How Derwent Cycles grew 19K followers

Problem

Posting whenever, selling never

A great bike shop with a feed that looked like a group chat. Sales came from word of mouth, Instagram contributed nothing measurable.

2.1K followers, 0 tracked sales
Fix

Three slots a week, shot monthly

One shoot day a month in the workshop. Tuesdays got repair tips, Thursdays new builds, Saturdays customer rides. Every post had a job.

156 posts in 6 months
Result

Reach became revenue

Six months in, the shop could trace sales to specific posts. A "rebuild this clunker" series alone booked out the workshop for a quarter.

+19K followers, 31 tracked sales
"I used to dread posting. Now I walk past the workshop and someone is already filming the interesting bit."
Marcus Chen, Derwent Cycles
Recognition

People noticed, apparently

Tasmania Business AwardsFinalist, creative services, 2025
Australian Content AwardsWinner, best small studio, 2024
ClutchTop content agency, TAS, 2024 to 2026
Semrush PartnerCertified since 2023
"A studio that proves Hobart punches well above its weight in digital creative."
Tasmanian Business Reporter, 2025
"The rare content shop that talks about revenue before reach."
Kochie's Business Builders, 2024
"Their case studies read like accounting documents, in the best way."
SmartCompany, 2024

What we write about on the blog

Client wall

Brands we keep busy

Bruny Island CheeseVideo retainer
Cascade ToursVideo + SMM
North Hobart DentalCopy + SEO
Tas Built HomesPhoto + ads
Huon Valley WinesPodcast
Derwent CyclesFull retainer
Salamanca FreshPhoto + video
Freycinet LodgeStrategy
MONA EventsVideo
Kingston Health HubPhoto
Battery Point BakerySMM
Tassie Timber CoCopy
Behind the scenes

What a shoot day looks like

Setting up lights in the studio
Studio prep
Drone flight over Hobart
Hobart aerials
Product table arrangement
Product table
Editing suite session
Edit suite
On location at a winery
Huon Valley
Podcast recording
Podcast booth
Team lunch between shoots
Break time
The stack

Tools we open every morning

Boring reliability over shiny new toys. Everything below has survived at least two years in our workflow.

Premiere Pro
After Effects
Lightroom
Figma
Notion
Ahrefs
Metricool
Frame.io

Clients get a Notion board for their project and a Frame.io link for reviews. No email attachments named FINAL_v7_really-final.

Join us

We are always short on talent

Freelance and part-time mostly, Tasmanian preferred but remote works for the right person. Send three things you made and one paragraph about you.

Video editorRemote okPer projectApply
Copywriter, hospitality nicheHobart prefPart-timeApply
Drone operatorTAS onlyPer shootApply

Portfolio beats CV. Write to visualcontentstudio@gmail.com with "crew" in the subject.

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